Refund and Cancellation Policy
1. Cancellations
- Clients must request cancellations at least 24 hours before the scheduled session to qualify for a refund or reschedule.
- Cancellations made within less than 24 hours of the session will not be eligible for a refund or reschedule, except under exceptional circumstances at our discretion.
2. Refunds
- Refunds will be processed for eligible cancellations only.
- Refund requests may take up to 7 business days to be reviewed and processed. The amount will be refunded to the original payment method used during the transaction.
- No refunds will be issued for missed appointments or no-shows.
3. Rescheduling
- Clients may reschedule their session free of charge if requested at least 24 hours in advance.
- Rescheduling requests made within less than 24 hours may incur additional charges.
4. Exceptional Circumstances
- Refunds or rescheduling exceptions may be made in cases of emergencies, subject to approval. Proof of the emergency may be required.
5. Non-Refundable Services
- Certain products or services, such as downloadable resources or one-time consultations, are non-refundable once delivered. This will be specified at the time of purchase.
6. Contact Us for Refunds and Cancellations
For all refund or cancellation requests, please contact us at:
Email: letshealtogether1111@gmail.com